A recent review of the Department of Veterans Affairs found the VA beset by “significant and chronic system failures.” One of those failures apparently includes inattentiveness to which branch of service one Marine Corps veteran served in:

This new ID card says a lot about the VA. (I wasn’t in the Army)

— Paul Szoldra (@PaulSzoldra) October 17, 2014


Bureaucratic runaround ensued in the attempt to correct the error:

ID replacement: “You need to bring in your current one.” “You sent me the new one in the mail.” “My hands are tied.” wtf @DeptVetAffairs

— Paul Szoldra (@PaulSzoldra) October 17, 2014

The @DeptVetAffairs is driving me to drink.

— Paul Szoldra (@PaulSzoldra) October 17, 2014

You stay competent, VA!

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